Print

In the News

~GoTo Newsletter~   
Subscribe    Bookmark and Share

A LETTER FROM GOOGLE

  

------------------------------------------------------------------------------------------------------------------------------------------------------

DCH Tustin Acura Won the Business of the Year Award for 2011
From Tustin Chamber of Commerce

At its 54th Annual Gala event held at the immaculate Tustin Golf Club on June 17, the Tustin Chamber of Commerce presented DCH Tustin Acura the 2011 Business of the Year Award (for the large business category). This award has been established since 2003 to recognize the businesses in Tustin ; large (over 50 employees) and small (under 50) ; who have exemplified community involvement, business ethics, voluntarism, and customer service.  The Gala night was held also for the installation of the newly elected officers for the Tustin Chamber of Commerce. Many state and local dignitaries and member business owners were in attendance.


"It was a total surprise to us", said Dick Hsu, the General Manager of Tustin Acura. "We did not seek out to win this award. We were simply doing what we thought was the right thing to do in our community. A fellow business owner and a chamber member nominated us for consideration by a committee set up by the Chamber for this award. We became a winner after their review process. Knowing that there are literally thousands of businesses in the community and the Chamber has chosen us, we are honored and humbled by this recognition".  At the Gala, the Assemblyman Don Wagner, representative from Senator Mimi Waters, Mayor Jerry Amante and Councilmen John Nielsen and Al Murray all presented the dealership with a certificate of appreciation.


Coincidentally, DCH Tustin Acura is celebrating its 25th anniversary this year. It held a gala party for this momentous occasion in May. At that event, Mayor Amante, along with 4 Council members, praised the store as a good corporate citizen in the community with various voluntary community involvements as well as a major contributor of the City's tax base. The chief of Acura sales Division Jeff Conrad was on hand that night and complimented the dealership for its outstanding service to its customers enabling them to win the highest honor from Acura :The Dealership of Distinction Award for the 8th time.


What separates this Business of the Year Award from the other awards that Tustin Acura has won is that it is not from the auto industry and it's not a measurement of how well the store serves its customers. Rather, it takes into account of how well it serves the community.  "Since establishing its business in Tustin in 1986 as the charter dealership for the Acura brand in Orange County, Tustin Acura has been involved with many community organizations and contribute funds to Tustin Community Foundation, Tustin Public School Foundation, Tustin Senior Citizen building, Boys and Girls Club, Orange County Mission, etc.",  recited by Kim Tucker, the Committee Chairwoman for the Tustin Chamber as the Chairman of the Board Ned Smith presented the plaque to Dick Hsu.


Most recently, the Tustin dealership has been involved with the teen safe driving project and is the sponsor for two SADD (Students Against Destructive Decisions) chapters to both Beckman and Tustin High schools. This month, Tustin Acura and its parent company DCH are sending 7 students and two faculty members to attend the national SADD convention in Chicago for a 5-day event. There are over 200 students at these two local schools belonging to the SADD chapters promoting teen safe driving. Beckman's chapter won the outstanding students club award from the school this year.     
In the memo to its employees, Hsu thanked his teammates and encouraged them to share this honor with family members, "All your hard work and contribution which makes DCH Tustin Acura an admired business in our community has been recognized. Not by our customers, the factory or auto industry this time, but by the people who do not have direct business relationship with us. It's all the more remarkable and significant. They have chosen us for this award mainly based on our reputation in the community and their knowledge of our involvement. Annually, you have participated in the toy drive for the needy children, food drive for the hunger, Race for Cure to fight for cancer, blood drive for Red Cross and disaster relief for the earthquakes, etc.. Let's continue our tradition of voluntarism and be a responsible and compassionate citizen in the community."

Picture from the left: Dick Hsu, General Manager of DCH Tustin Acura, Ned Smith, Chairman of the Board, Tustin Chamber of Commerce, and Kim Tucker, Chairwoman of the Nominating Committee.

-------------------------------------------------------------------------------------------------------------------------------------------------------------------


Gold and Silver Level Winners

Nation Winners: Wolos Safi, Kalolo Toafa, Sean Lee

 

DCH Tustin Acura Sales Consultant Sean Lee was recently honored by Acura, for achieving Gold Level status in the 2009 Council of Sales Excellence recognition program. In addition, Kalolo Toafa and Wolos Safi of the same dealership were awarded Silver Level status. These prestigious designations are bestowed only on Acura Sales Consultants who exemplifies professionalism in all aspects of their sales performance.

 




Acura Honored Again
It beats Lexus, BMW and Mercedes-Benz


Great news for Acura owners!  For the second consecutive year, Acura has received the Automotive Lease Guide (ALG) 2010 Residual Value Award for Best Luxury Brand. According to ALG, Acura's line of luxury performance vehicles is expected to retain the highest percentage of their original price after a three-year period. Acura beat out other luxury brands such as Audi, BMW, Lexus and Mercedes-Benz for the highly coveted award.
 

This means when you lease a new Acura you'll get a much better rate. Also, when you sell your Acura later, you'll retain much better value than the other cars.





Making sure your Teen's Car is Safe
If a new school year means having a car, perhaps a new year's resolution is in order for your teen. Experts say it can be very effective if each of you makes a promise out loud to be a safe driver. Safety begins with driving a safe vehicle. And the person ultimately responsible for that is a teenager.
 

TL Receives 2009 Ward's Interior of the Year Award in the Premium-Priced Car category. According to WardsAuto.com, "The Premium-Priced Car category arguably is the toughest in the Ward's Interior of the Year competition, because it comes with no price cap. What set the TL apart from a formidable list of unbridled competitors is its quality craftsmanship, high value for the money and unsurpassed execution on a theme."                   

   

2009 MDX Ranked #1 out of 15 Luxury Midsize SUVs by US News &World Report based on their analysis of 71 published reviews and test drives and reliability and safety data. They note: "The MDX offers one of the best combinations of a high-tech interior, excellent safety and smooth handling in its class. It exceeds as a performance-minded family vehicle"
 


 

 

(Left to right) Paul Uritis, Acura Zone Manager Process Improvement; Dave Adair, Acura Sales Zone Manager; Dick Hsu, General Manager DCH Tustin Acura; Susan Scarola, President of DCH; John Aitchison, Acura Service and Parts Zone Manager; T.Y. Lai, COO for the West Coast Platform


DCH Tustin Acura Wins Acura's Top Award Again


Acura National Headquarters announced recently that DCH Tustin Acura had once again been awarded the Acura's highest dealership honor - the Precision Team Dealership of Distinction Award for 2008. Only a few top Acura dealerships in the nation, and only four in California
that have received this distinguished recognition for their excellence in customer satisfaction. The award is based on the survey of the customers about their car purchase or service experience at the dealership. This is the 6th year DCH Tustin Acura has earned this prestigious award.

In announcing this award, Dick Colliver, the Executive Vice President of the American Honda Motor Company, complimented the winners of this honored award for providing their outstanding customer care beyond just the quality vehicles which deserves this worthy recognition of the highest order. The General Manager Dick Hsu of DCH Tustin Acura added: We want to thanks thousands of our customers who participated in this survey and gave us their vote of confidence. This just make us want to work extra harder to take care of our customers. We are also proud of our team members who deliver the excellent service to our customer day by day. Hsu has been running the store for 23 years ever since it was built in 1986 which is part of the 10th largest Auto Group in the nation DCH USA
.

To celebrate this achievement, Tustin Acura hosted an award luncheon at the dealership, on Wednesday, March 24. President of DCH Susan Scarola and COO for the West Coast Platform T.Y. Lai and 8 dignitaries from Acura including 3 Zone Managers from the Western States were among the invited guests. In addition, several loyal customers were on hand to applaud the recognition for Tustin Acura.

In addition to the Acura top award, DCH Tustin Acura is also the recipient of the Dealer of Excellence award from the J. D. Power and Associates, a well-know consumer rating company, in the past 6 years. It is the only auto dealership in the West Coast that has won this dual honor. DCH Tustin Acura is located in the popular Tustin Auto Center in central Orange County.
 


Contact Information

DCH Tustin Acura

9 Auto Center Drive

Tustin, CA 92782
sales Main:
(888) 791-9777

Sales Department Hours

  • Monday: 9:00am - 9:00pm
  • Tuesday: 9:00am - 9:00pm
  • Wednesday: 9:00am - 9:00pm
  • Thursday: 9:00am - 9:00pm
  • Friday: 9:00am - 9:00pm
  • Saturday: 9:00am - 9:00pm
  • Sunday: 10:00am - 8:00pm
Close