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- We will provide personalized service to each customer.
- You will be able to talk to your Service Advisor and Service Manager directly with their direct phone line.
- All phone calls will be answered within 5 rings; you'll not be transferred back and forth.
- All our customers will be greeted in less than 2 minutes.
- All service work and charges will be clearly explained to you.
- All our work will be backed up by a 12-month ir 12,000-mile warranty.
- We will listen to your description of the problem with your which carefully and attempt to fix it right the first time.
- We are equipped with the most advanced and Acura factory approved diagnostic and repair tools and have access to latest factory bulletins.
- Our factory is AAA certified and recommended.
- Our technicians are factory trained and mostly ASE certified.
- We use only genuine Acura or Acura-approved parts and best oil and other fluids available in the market.
- We provide fair and competitive prices and our work meets or exceeds industry standards.
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- We provide a comfortable customer lounge for you to relax while waiting for your vehicle to be fixed.
- Complimentary gourmet coffee or tea, magazine and TV
- Workstations equipped with Internet access.
- Loaner car available when overnight work is required.
- Free drop-off shuttle service up to 10-mile to your house, work place, school, shopping, places, theaters, restaurants, etc.
- Early bird drop-off and after hours pick up service.
- All our service vehicles will receive a courtesy wash by hand.
- You can make appointments or purchase parts or make payments through Owner-Link on Internet.
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