Female Friendly is not just a slogan.
Let us exceed your expectations.
DCH Tustin Acura, and all 27 DCH Auto Group dealerships in New Jersey, New
York, Connecticut and California understand that when it comes to
buying, leasing or servicing their cars, men and women quite often have
different priorities and expectations.
At our award-winning car
dealership, we provide experiences that take these differences into
account. The goal of our sales and service professionals is to give you
the experience and satisfaction you want and deserve and each of our
sales and service team members knows the importance of exceeding our customer's expectations.
For example, we give you all of the information you need to make an
educated decision and allow you the time you want for these important
decisions. We'll show you all of your options and provide whatever level
of assistance you want in order to make the decision that is right for
you. We're not here to sell you just any car; we're here to help you
buy a car? the one that's best for you and your driving needs. It's how
we treat every customer that visits our dealerships. We call it The DCH Way.
Our promise to you, The DCH Way, will make you feel
welcome in a pleasant and relaxed atmosphere. We will treat you with
respect, ensuring that your time with us is productive and that you are
confident that the decisions you make regarding your automotive needs
are the right decisions. And when you leave DCH Tustin Acura, we want
you to feel enthused about your decision to visit a DCH dealership.
That's why DCH stands for "Delivering Customer Happiness®".
what customers have to say about their experience at DCH Tustin Acura.
Women and men alike have taken time to write to us about their
experience. We're not saying we're perfect ? but we try, and if we fail
to Deliver Customer Happiness, we want to know why. Part of our promise
to you is that we listen, and we strive to correct any deficiencies in
our ability to deliver excellence.