
FOR MORE NFORMATION:
Contact: Dick Hsu
DCH Tustin Acura
dhsu@tustinacura.com
714-734-4001
Acura Awarded DCH Tustin Acura Dealership of Distinction Honors Tustin, Ca. Feb.15, 2012 - Acura has announced that DCH Tustin Acura has earned its most prestigious honor -
Dealership of Distinction. The award is presented annually to Acura dealers that achieve a rigorous set of objectives in the areas of client satisfaction, training, facility appearance, and finance. This is the 9th year that DCH Tustin Acura has been recognized with
Dealership of Distinction status. It is among 96 Acura dealerships across the United States qualifying for this elite recognition this year.
In 1987, American Honda Motor Co., Inc, established the
Dealership of Distinction award to recognize Acura dealerships that exemplify the core values of the brand. Each year the objectives are modified to continually challenge dealerships to excel in all areas of operation. A major component of the program focuses on the client experience and is measured via client satisfaction surveys.
"Acura's
Dealerships of Distinction are recognized as the epitome of the Acura brand because they consistently demonstrate their passion for excellence," said Jeff Conrad, vice president and general manager at Acura. "Earning the award requires dedication and commitment by every team member to go above and beyond the expectations of our valued clients. They have established a level of quality service to which other brands can only wish to aspire.
"Acura is proud to celebrate the accomplishments of our top dealers and their team members by providing a variety of recognition awards. You'll identify their elevated status by the
Dealership of Distinction trophy and other signature items displayed throughout each facility," said Conrad. "Whether you are a current Acura client or new to the Acura brand, I encourage you to visit DCH Tustin Acura to experience the superior service of an Acura
Dealership of Distinction."
Dick Hsu, General Manager of DCH Tustin Acura added, "This award illuminates the dedication of our entire team members to customer service. We appreciate the vote of confidence displayed by our clients through their surveys."
This year marks the 25th anniversary of the Acura brand in North America. The 2012 Acura lineup features six distinctive models, including the RL luxury performance sedan, the TL performance luxury sedan, the TSX sports sedan and wagon, the turbocharged RDX crossover SUV, the MDX luxury sport-utility vehicle, and the ZDX four-door sports coupe.
DCH Tustin Acura also is the recipient of the # 1 Best Dealership in Orange County Award for 2011 by the OC Register, the Business of the Year Award from the Tustin Chamber of Commerce in 2011 and the Top Dealership Award by the Women Certified. It ranked #1 in sales volume in Orange County by Acura for the last 11 years*. The dealership is located in the Tustin Auto Center off the 5 freeway at Tustin Ranch Road.
*
Based on Acura data 2011 new car sales data.